This forum is too good, if you ever express an opinion which is against the grain you're mad or salty.
I've never played with RMSniper so I can't comment on how she is as a player, although I'll take it at face value that she's a lovely person. However, based on what I know she has never made a report on these forums prior to posting an admin application.
There is more than one way to report players. Many people just have admins on their friend's list and message them when there is an issue on the server, so they can check it out. Many bans/silences are handled this way.
It's a good app, she answered questions well and has a ton of support from server regulars.
Most of all, she never admitted to not wanting to deal with a hacker because She didn't have time or it wasn't her job.