I'll answer your questions individually
It's more like literally half of the entire people in the server suddenly erupting into a foul and rowdy mood on voice chat because you guys refuse to mute 2 assholes who are determined to ruin the fun for everyone.
We can't mute them because trolling is not against the rules. Do you want it to be against the rules? If yes, make a suggestion in the proper section:
https://www.skial.com/forums/suggestions.13/
Until trolling is against the rules,
we cannot mute for it. Why? Because its not against the rules, more importantly, admins have to follow the rules. Admins do not make the rules. Bottiger makes them. We enforce them and nothing more. This means if we muted someone for trolling, that would be admin abuse and we would lose our admin.
Am I supposed to go through and selectively mute half of the server each and every time this occurs? I honestly don't see the logic behind your decisions, I don't expect you guys to rework your entire rule framework, but some assistance to act reasonably within the framework of your rules to take action on individuals who are causing serious and total disruptions on your servers would be appreciated (I'll give you a hint how that works, often times these major trolls happen to slip and break the rules, once that happens we can take action).
Like I said some posts back, trolling is in no way, shape, or form to any remote degree against the rules. We cannot simply bend the rules to suddenly make it a silenceable offense. If we did we would, again, get our admin powers revoked.
If you want it to be against the rules, try suggesting it in the proper section:
https://www.skial.com/forums/suggestions.13/
Otherwise we cannot do anything for you without admin abusing, something none of us here are going to do. And again; admins don't make the rules. We just enforce them whether we agree or disagree with them. Bottiger makes the rules, pitch the new rule idea if you desire and maybe he'll take it into consideration making it a silenceable thing.
Until the rule is changed, if ever, we can't do jack
That's all I asked for, I asked what can we do to alleviate trolling--the type of trolling that is systematically ruining fun in spite of client mute. All I needed was a name of an admin I could add to get some assistance from. Kind of amazed at the response I've received here, if you still insist we client mute half the sever or simply give up on voice chat in a TF2 game and listen to music that's fine I guess, it makes no sense to me, but at the end of the day it's your community and your rules so you guys run it however you want.
Along with Deadfront I too would be willing to hop into the server to observe the trolls, but again, if they're just trolling and nothing more we can't do anything about it.
Now if they use racism, vote abuse, etc. then we can sure as hell take care of them. Otherwise, if they're just saying mean words and being irritating without breaking the rules we can't do anything other than watch.