ozzeh / dave

Legendary Skial King
Contributor
I'm trying to dual boot Kubuntu along side my windows 7, however the livecd/installer doesn't detect my keyboard or mouse. Google is saying my keyboard and mouse are too "new" / "fancy", so I tried using a generic $10 usb keyboard and mouse - still not detected,


My ps/2 keyboard works fine, however this motherboard only has one ps/2 port - meaning I'm stuck choosing between keyboard and mouse.

Code:
Keyboard: Logitech g110
Mouse: Logitech g9x
Motherboard: [SIZE=12px][COLOR=#000000]GIGABYTE GA-970A-UD3[/COLOR][/SIZE]
[SIZE=12px][COLOR=#000000]
[/COLOR][/SIZE]

Rage.gif
 

KillerZebra

Forum Admin
Contributor
did you try.
1. plugging them in before turning it on?
2. unplug it then replug it when it is on.

Can you open up terminal and type in lsusb.

paste results. make sure your usb mouse and keyboard are plugging in when you type this.
 

ozzeh / dave

Legendary Skial King
Contributor
did you try.
1. plugging them in before turning it on?
2. unplug it then replug it when it is on.
.
Tried that as well, didn't work.

Can you open up terminal and type in lsusb.

paste results. make sure your usb mouse and keyboard are plugging in when you type this.


Code:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 010 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 011 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

I also connected a different USB keyboard after that, and I got this:
Code:
usb 4-5: device descriptor read/64, error -32
usb 4-5: device descriptor read/64, error -32
usb 4-5: device descriptor read/64, error -32
usb 4-5: device descriptor read/64, error -32
usb 4-5: device not accepting address 4, error -32
usb 4-5: device not accepting address 5, error -32
hub 4-0:1.0: unable to enumerate USB device on port: 5
 

KillerZebra

Forum Admin
Contributor
Hmm It looks likes your kernal isn't seeing your keyboard or mouse.

I don't know what to tell you, i never experienced this before and I highly doubt anyone here will have an answer for you. You might want to report this as a bug.

Did you try completely reinstalling ubuntu? Perhaps using a different version?

Are all your keyboards and mice logitech?
 

ozzeh / dave

Legendary Skial King
Contributor
Hmm It looks likes your kernal isn't seeing your keyboard or mouse.

I don't know what to tell you, i never experienced this before and I highly doubt anyone here will have an answer for you. You might want to report this as a bug.

Did you try completely reinstalling ubuntu? Perhaps using a different version?
I haven't been able to install it at all - the installer itself isn't detecting my kb/mouse. Also, I've tried Kubuntu 12.04 and 13.04 - neither worked.


Are all your keyboards and mice logitech?
Yup.
 

KillerZebra

Forum Admin
Contributor
Hmm it may be unlikely but that could be the problem? Have you tried using another brand besides logitech?

If not i would suggest doing so. Go to walmart, but a keyboard and then return it later.

If I remember right, some people did have problems with logitech, and had to change some command lines in order to make their logitech devices work. I am not 100% sure, but right now that is a common factor in the problem.

either that or use an older version. A version before 12.04. You can always upgrade it later.

edit:

i would tried an older version first, then a different brand
 

ozzeh / dave

Legendary Skial King
Contributor
I tried this again today and figured out there was an option in my BIOS that needed to be enabled called 'IOMMU controller'. After enabling this, I put Kubuntu on a live usb and everything seems to be working fine.


/resolved