Donations Prepaid Card

[Scintster]

Hi , i have donate , I'm Scintster [ITA] Kuroshitsuji , i have donate with prepaid card , i wait minutes but i don't receive benefits , i have e-mail of skial , of payment but i have not benefits , why?

 

[Lord Killington]

Hi , I have donated. I'm Scintster [ITA] Kuroshitsuji. I donated with a prepaid card. I waited a few minutes but I haven't received donator benefits. I have an e-mail from skial regarding payment, but I have not got benefits. Could you tell me why?

Translated.

 

[Steak]

best chance at the moment would be to find bottiger as hes the one who can fix things...

did you make sure to put in the correcdt steamcommunity id for ex. mine is
http://steamcommunity.com/id/cyberace_1985
you have to make sure you have a custom steam page id

 

[Ruelel]

did you put your name or your community page ?
when it says "Your Steam Profile" it means your community url
so you would put http://steamcommunity.com/id/scint406/ in there.
but since you probably messed up. bottiger will probably check as soon as he sees this and fix it

 

[Scintster]

No , the id is correct , but i don't receive any benefits

 

[KillerZebra]

link your steam url

 

[Scintster]

ok : my steam url http://steamcommunity.com/id/scint406

 

[Ruelel]

 

[KillerZebra]

You most likely entered in your information wrong on the donation page. i will point bottiger to this

 

[Scintster]

so , bottiger help me and i have benefits? (i donate , but idk why don't work)

 

[Scintster]

(Thx ofr the help )

 

[Scintster]

for*

 

[Bottiger]

Paypal never sent us the data. I have added you manually and given you 2 extra days for your trouble.

This is what they said so far.

 

[takethepants]

Paypal never sent us the data. I have added you manually and given you 2 extra days for your trouble.

This is what they said so far.

Amazing customer service.

 

[KillerZebra]

Amazing customer service.

better then Asus

 

[Bottiger]

Amazing customer service.

Yep I am sure they are very concerned about (XXbriefly repeat member's situationXX).

better then Asus

I heard they run a skeleton crew for support. It might be faster to give them a call, and then do a chargeback if it takes too long.

 

[Bottiger]

Thank you for contacting PayPal's Merchant Technical Support team. I appreciate the opportunity to assist you with your questions.
We are recently identified an issue with the IPN system missing some transactions, probably a bad box. A system improvement has been submitted to make sure this does not happen again in the future.
I have submitted a request to resubmit IPN for txn_id [removed]. If you have other examples send them to me and I will put in a request to resubmit.
If you have further questions or updates to this issue, please feel free to contact me again. To do so, please follow the response directions located near the start of this message.

Thank you,

Messan
Merchant Technical Support

So this was a problem on Paypal's end.