Declined Server Moderators

LastTalon

LastTalon

Somewhat Threatening Sniper
Skial currently has around 90 tf2 servers while it has a total staff for not even a third of that. Creating a moderator rank for the tf2 servers would allow a greater staff presence and better handling of rule-breaking.

I've spoken with many regulars on skial servers, and what should come as no surprise many haven't ever seen any action taken by an admin or in some cases have never seen an admin. Regulars also seem to agree that rule-breaking happens often on skial servers and little tends to be done about it. Some regulars have even had experiences where they've reported players for breaking rules and no admins even checked it out. Some regulars don't even see a point in reporting rule-breaking as a result. Having a decent amount of moderators who would be expected to play on the skial servers regularly would help remedy this in that they would hopefully be there while or very soon after rule-breaking and be able to take action immediately.

Almost daily I see people using racism, spamming, dodging the votemute or voteban by using a different account, as well as many other ways of breaking the rules. And these are just the times I happen to be playing. Again, a moderator rank and a resulting increase in staff presence would help counteract this.

A moderator rank would have a lower permission level than the admins on the server. They don't need to have as much power as admins do on the server and should report things that are happening to an admin who directly outranks them. Having less power would hopefully result in a less intensive and less time-consuming application process for moderators and at the same time make the admin application process easier by having a pool of moderators to draw from in order to promote to admin status if needed. This will hopefully result in more useful staff applications to fill the moderator spots as it should be more attainable and more probationary than an admin position.

I won't go into the exact process of evaluating moderator applications because that is probably something that admins should discuss and decide, but if an example is needed I could elaborate further. However, it should definitely involve more actual supervision and observation as opposed to questions and hypothetical situation.

I'll leave with that for now as I don't want to make this too lengthy. Feedback and further suggestion is appreciated as well as any support anyone is willing to give. Thank you for your consideration.
 
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OakyTree said:
Anyone can already make reports, what's the point in adding "moderators" for the sole purpose of them reporting stuff?
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They wouldn't be solely to report they would be able to do things, but minimally, such as kicks, mutes, gags, etc. Whatever is deemed acceptable for that rank.

OakyTree said:
"... no admins even checked it out." Take a look at the reports section, http://www.skial.com/forums/reports.38/, how many do you see without a tag?
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I'm just telling what I was told by certain users. Don't want to argue the specific cases here.
 
OakyTree said:
Anyone can already make reports, what's the point in adding "moderators" for the sole purpose of them reporting stuff?

"... no admins even checked it out." Take a look at the reports section, http://www.skial.com/forums/reports.38/, how many do you see without a tag?
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There's one right there on Page 1.

Anyway, adding a select few as "Moderators" sounds like an if-y decision in my honest opinion. What kind of power would they possess and not possess? What authority would they have and not have?

LastTalon said:
They wouldn't be solely to report they would be able to do things, but minimally, such as kicks, mutes, gags, etc. Whatever is deemed acceptable for that rank.
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You're basically describing the roles of an Administrator.
 
All you have to do is either make a report or add an admin. Fuck I'm sitting here right now just watching tv and waitin on reports.
 
I feel like the people who are regulars who complain about how there is always rule breaking, should probably take the time to realize that we do respond to reports quite quickly... Almost every report is being investigated within 3-5 minutes of the report occuring. As well as the fact that most admins have enough room on our friends list, and you can add us directly, it wouldn't take long at all... I just feel as if the Server Moderator title is somewhat unnecessary.
 
ViperStriker said:
There's one right there on Page 1.
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That's Ruelel reporting a server problem rather than a problem with someone on the server. Marking it wouldn't make a whole lot of sense.

Also the reason people claim to never see admins is because the people who are made admins aren't the sort to wave it in people's faces. Unless you keep track of the forums or regularly type "!admin", you'd have no idea.
 
It should not be the job of players to report and monitor those whom need it. That should be the job of moderators, along with taking actions such as temp banning. Community based reporting is not working because everyone knows by the time an admin or Valve has the chance to issue a ban, the abuser could be long gone with a new throwaway account. If moderators existed then temp bans could be issued almost instantly as long as moderator is online.
If there are at least as many mods as admins it would at least cut the time between being abuse and penalty by half. It becomes even more effective if you have moderators from a wide variety of time zones.

There are simply too few admins to handle the number of servers Skial has, and they should be making choices like perm bans, which maps to play, and other choices which have greater influence on the server instead.
 
DZCreeper said:
It should not be the job of players to report and monitor those whom need it. That should be the job of moderators, along with taking actions such as temp banning. Community based reporting is not working because everyone knows by the time an admin or Valve has the chance to issue a ban, the abuser could be long gone with a new throwaway account. If moderators existed then temp bans could be issued almost instantly as long as moderator is online.
If there are at least as many mods as admins it would at least cut the time between being abuse and penalty by half. It becomes even more effective if you have moderators from a wide variety of time zones.

There are simply too few admins to handle the number of servers Skial has, and they should be making choices like perm bans, which maps to play, and other choices which have greater influence on the server instead.
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If an admin is online, and almost every time of day there is at least one online, the reports are handled very quickly. And community reporters have the option to record a demo using the console, meaning even if the person leaves the demo is still there with the rule-breakers actions recorded, so admins can look at it.

Basically, the way you're explaining the roles of a moderator, it is almost the exact same roles an admin serves.
 
I'd also like to point out that not everyone takes the time to read the rules. If they're doing something wrong, sometimes all it takes is simply telling them what they are doing is against the rules. We also have the votesilence and voteban features for more or less immediate action.
 
So, do people play on other servers? Whats the average response time from admins?
 
Almost daily I see people using racism, spamming, dodging the votemute or voteban by using a different account, as well as many other ways of breaking the rules. And these are just the times I happen to be playing. Again, a moderator rank and a resulting increase in staff presence would help counteract this.
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No, adding another team of people with semi-admin responsibility would only muddy up things.

Just report, either via the in-game options or make a report yourself in the reports forum.

We do the best we can, we don't always advertise our presence on the server when we check in.

Also, correct me if I'm wrong, but doesn't votemute or votemenu use their IP, not their name?
 
Drum said:
No, adding another team of people with semi-admin responsibility would only muddy up things.
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Look at any other server. Most use some form of hierarchy for their staff.

Drum said:
Also, correct me if I'm wrong, but doesn't votemute or votemenu use their IP, not their name?
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It uses the steamid, not the ip.

Sarcasm said:
So, do people play on other servers? Whats the average response time from admins?
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Most servers have at least some form of staff that is already on the server most of the time.
 
LastTalon said:
Most servers have at least some form of staff that is already on the server most of the time.
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We have the most servers filled 24/7. Most people don't even have servers that are full 24/7 so it is much easier for them to be on all the time because they are struggling to seed it.

The fact is that it is impossible to have a quality admin on every server 24/7. There simply aren't enough capable admins, and the places that have 50 admins to every server are full of admin abuse complaints.

We present you with the tools for the best solution possible.
  • In-game reports visible to every available admin.
  • Player voted bans/mutes.
  • Persistent and undodgable bans/mutes.
  • Anti-Cheat
  • Anti-Voteabuse
  • Anti-Teletrap
  • Anti-Spam
We might not be able to get every abuser in time, but if you have the evidence, they will be punished.

If you can't be bothered to gather a little bit of evidence it probably isn't something ban-worthy.
 
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