Marking people as scammers just for trading with scammers seems a little excessive to me.
I think its just trading constantly with them and benefitting off them, because they scammed an unusual and they want it off their backs as soon as possible so they sell it dirt cheap.
 
  • Like
Reactions: Zikios
Marking people as scammers just for trading with scammers seems a little excessive to me.
It's in place to make tagged people's job harder selling their scammed items. It isn't excessive, since for the first time you will get warned (without consequences), so everyone who gets tagged because of this knows the rules made by SR.

Faron, I think ouy still have Helenangel on your friend list, maybe you should remind him to check the thread : ) Also you might want to clean it up a little too, some people went offtopic a bit, would be nice if we keep this thread serious.
 
have you ever had someone threaten to murder you IRL for banning them

Not as a SteamRep admin, but as a Second Life community admin, yes. I had more than one, including one guy who was really graphic about it. If I didn't have such an awesome husband, I would've been worried. :D
 
How old were you when you lost your virginity?

Seriously:
Do you have any support from Valve with your investigations, like can they confirm that 2 account share the same IP even if they never went on a tf2 server for us to see?

We do have some support from Valve, but of course they have to uphold their own privacy policies and company policies. They will never release any sensitive information nor would we ever want them to do so. If there's a case so complicated that we need to get Valve involved, we generally just hand it over to them entirely and let them handle it. Unfortunately, I can't confirm or deny any specific information we are able to obtain from Valve or any of our Affiliate communities due to confidentiality concerns.
 
Apparently I'm listed as an SR admin (or at least that's how a few of us understand it) being that I'm a Skial admin/moderator. I was wondering exactly what that actually entails.

You are listed as a Skial Admin which automagically lists you (if you have less than 5 scammers on your friends list) in the Community Admins listing. The only thing that is entails is to keep doing your Skial admin duties. :) The only difference is that now you guys get a bit more recognition for all your hard work. :)
 
Well, since nobody seems willing to ask a question, I'll go first.

Helen, describe a bit about your particular role among the SteamRep staff and what it is you do.

I am one of the lead admins for scam reports as well handle Public Relations and Community Liason. Basically, I help train all the new admins & moderators in regards to scam reports and I do TONS and TONS of scam reports every day (though the last few days I've had a terrible stomach flu so it's been difficult to stay on for any length of time). In regards to Public Relations, I am kind of the public face/spokesperson for SteamRep. If we did press releases, I would be the one to issue them. I also try to keep up threads like this as well where people can ask questions and the like.

As Community Liason, I help our Associate & Affiliate communities with any problems they might have, tag scammers for communities, help new communities join/integrate into the SteamRep community, and overall handle relations with the trading community.
 
I have a question. I heard you could be marked on steam rep for trading with known scammers, is this true?

It is a "three strikes, you're out" policy. Also, we don't have the time or inclination to go around policing trades- you would have to be reported for the trades. Even then, two SteamRep admins have to look at the report to verify everything. The first time, unless it's a crazy high-value Paypal trade or something, you just get a warning. If it is a crazy high-value Paypal trade, you may get a Caution. If you ignore the warning and continue to trade with scammers, you will get a Caution tag and be contacted again regarding it. If you STILL don't care and keep doing it, you'll receive a scammer tag.

95% of the time, the person just gets a warning and they are more careful and that's it. 4.99% of the time, a person will actually need to be given a Caution and THEN will take it seriously. .01% of the time you get a trader who honestly could not care less that they are encouraging scammers to keep scamming and just keep trading with scammers. Those are the ones who end up with scammer tags, and honestly it's pretty rare that we come across people like that (thankfully!)
 
What if someone is on trade probation yet not marked as a scammer?

Anyone who is marked with probation or caution would not fall under the "trading with scammers" clause. Really, the whole thing is that we just don't want people encouraging scammers to keep doing what they're doing by giving them customers. The whole rule is a preventative measure to try to discourage people from buying scammers and therefore supporting them.
 
It's in place to make tagged people's job harder selling their scammed items. It isn't excessive, since for the first time you will get warned (without consequences), so everyone who gets tagged because of this knows the rules made by SR.

Faron, I think ouy still have Helenangel on your friend list, maybe you should remind him to check the thread : ) Also you might want to clean it up a little too, some people went offtopic a bit, would be nice if we keep this thread serious.

Exactly- also it is not easy to get tagged for trading with scammers. You really have to keep doing it repeatedly to get tagged for that- see my above post.

I apologize for not answering sooner- I've had a bad stomach bug and it's been hard to be on the computer for any length of time. :(
 
Do you know any precedents that someone got charged for fraud irl? Or most scammers get away with a tag and maybe their trade status suspensed?
 
  • Like
Reactions: Isil