Hello nerds of Skial. I am having an issue with my Razer Blacksharks and I'm wondering if any of you know the answer/solution to it. The problem is not within the headset itself, but in the ways it connects to the computer. You see, the headset's main wire is connected to another wire, which splits the connections between headset and microphone. However, these connections are no longer happening for some reason. I can plug the main wire from the headset into the computer, and receive audio, just fine, but I find that if I rotate the end around the port, it starts to lose connection and sometimes lose audio completely.
Because of this, I am certain it is the metal bit, whatever that is called, on the end. However, what has me curious is that the end is not bent, it is not cracked, it is not scratched, etc. It has no visual problems with it, and I do not know why it cannot make a solid connection to the ports. And the connection gets worse when you connect it to the audio splitter. You can still receive audio, but the mic becomes a constant static and will make popping noise, as if it's trying to make the connection but can't. Because of this I have been unable to use my microphone on this headset for the past couple of weeks.
Basically I want to know if there is anything I can do to fix/repair the connections, and before you suggest it is the port, I can say that I have fully tested an older headset of mine, and it worked just fine on the same connections.
Thanks
Because of this, I am certain it is the metal bit, whatever that is called, on the end. However, what has me curious is that the end is not bent, it is not cracked, it is not scratched, etc. It has no visual problems with it, and I do not know why it cannot make a solid connection to the ports. And the connection gets worse when you connect it to the audio splitter. You can still receive audio, but the mic becomes a constant static and will make popping noise, as if it's trying to make the connection but can't. Because of this I have been unable to use my microphone on this headset for the past couple of weeks.
Basically I want to know if there is anything I can do to fix/repair the connections, and before you suggest it is the port, I can say that I have fully tested an older headset of mine, and it worked just fine on the same connections.
Thanks