Taylor8989

Unremarkable User
I receive error when migrating Notes data with the Notes Migrator admin batch migration process:

"ERROR: [4618-33-102-00004103] Unable to open NSF file 'cn=SERVERNAME/o=XXX/c=YY!!mail/SERVERNAME/username.nsf'"
where SERVERNAME = the mail server name containing the user's mailbox.

What should I do for the problem?
 

PsychoRealm

Australian Skial God
Contributor
What should I do for the problem?
You should:

1. Use Google;
2. Contact vendor for "Notes Migrator".

Most likely cause of the problem is that account used to run "Notes Migrator" does not have access rights to NSF files (or no rights on the server where it's being used at all).
Putting it simply - permissions issue.
 

BrionB0

Unremarkable User
Verify that the nsf file is present in the path specified. The TSV file row for that particular user can be edited to enter the correct path to the mail file, and then attempt the migration again.

In most cases, the mailserver name is incorrect, and changing this value to reflect the correct mailserver that contains the NSF file should resolve the issue. If it useless, there is a good program: Lotus Notes Fix Toolbox https://www.fixtoolbox.com/lotusnotesfix.html