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Danielgh

Scarcely Lethal Noob
i cant join any skial server that r based in eu but i can join the usa servers but i get like 250 ping in usa servers and like 120 ping in eu server(i never played on skial eu server this is what i get in other eu servers) why i cant fucking join skial eu servers with iran ip i can join with vpn can anyone fix this? thank you
 

Trillium

Legendary Skial King
Contributor
I was going to say sanctions, but you can connect to the us servers, only thing I would say to try right now is to verify your game with Steam.
 

Bottiger

Administrator
You will have to ask your ISP or just use a VPN. There's nothing we can do about the Iran censorship.
 

Trillium

Legendary Skial King
Contributor
ok then but why i can connect to usa servers??? and not eu there is no way to fix it?
If Iran is censoring Eu IP's, then we can't do anything, VPN sounds like it's the best way to go for the time, just make sure it is untainted
 

Bottiger

Administrator
ok then but why i can connect to usa servers??? and not eu there is no way to fix it?

You will have to ask your ISP. There is probably a website on the host your government doesn't like so they blocked the entire host. Or they made a mistake.

Our US servers are on our own IP that we personally own and is not rented from a host.

I already told you what you can do about it. There's nothing we can do and we're not changing our IPs just for Iranian players.
 
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Bottiger

Administrator
Code:
 Host                                                             Loss%   Snt   Last   Avg  Best  Wrst StDev
 2. be109.gra-d1-a75.fr.eu                                         0.0%    11    0.2   0.2   0.2   0.2   0.0
 3. 10.95.33.8                                                     0.0%    10    1.5   7.2   1.2  58.6  18.1
 4. be102.par-gsw-sbb1-nc5.fr.eu                                   0.0%    10    4.7   4.7   4.5   5.0   0.2
 5. 10.200.2.71                                                    0.0%    10    5.0  37.4   4.8 127.9  37.8
 6. (waiting for reply)
 7. 89.221.37.10                                                  10.0%    10   99.2  99.2  97.1 103.7   1.8
 8. (waiting for reply)
 9. (waiting for reply)
10. (waiting for reply)
11. (waiting for reply)
12. (waiting for reply)
13. 2.180.128.1                                                    0.0%    10  224.5 228.0 192.2 251.9  17.5

I just tested it, our EU server can ping your ISP just fine. So it is not a problem with our server. Your ISP is blocking you or your firewall has issues.