Help Me! Skype doesn't want to log in
- Thread starter Astir
- Start date
That I don't know. I have no idea what your involvement with JDK is and what packages you will need to re-install. You actually should know it since apparently you were the one who installed it. HERE is the guide on how to install both JDK and JRE.
As far as I know, all applications are using JRE (runtime environment) and that's what I'd recommend re-installing.
This is what I would've uninstall on my PC:
- Have you tried creating a new Skype account and logging in using it?
- Go into Safe Mode with Networking and look at which services (NON-MICROSOFT ONLY) are running and write them down (Start -> Run -> msconfig -> Services).
- Restart in normal mode
- Click start then run and type msconfig
- In msconfig you can disable the services one by one.
- Just check the services that you have wrote down and restart the computer.
- Your computer will restart loading only those services (the same ones Safe Mode with Networking uses)
- Check if the issue persists.
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You can actually do that through the browser... Go to www.skype.com and
- try logging in using your original account;
- create new account and then on the Skype window you are getting stuck on use one of the menus from the top to change the account (I believe, SKYPE menu should let you log in as another user):
Try unchecking the boxes in the following order trying launching Skype upon each reboot until it starts fine:
- Skype updater
- Reboot
- Symantec and Malwarebytes services
- Reboot
- Adobe Acrobat Update Service
- Reboot
- Epson Scanner Service
- Reboot
- Dritek WMI Service
- Reboot
Sorry, man. Skype Support or re-installing the OS seem to be your only options.
If I have time tomorrow for screensharing (I doubt I will since it's Thanksgiving here) - I'll let you know.
If I have time tomorrow for screensharing (I doubt I will since it's Thanksgiving here) - I'll let you know.
One more thing to try meanwhile..
Open command prompt (Start > Run > cmd) and type chkdsk c: /r and then reboot your PC. Wait patiently until Disk Check completes (may take some time).
Open command prompt (Start > Run > cmd) and type chkdsk c: /r and then reboot your PC. Wait patiently until Disk Check completes (may take some time).
Astir
Legendary Skial King
I will do that overnight.
In the meantime I created this: http://community.skype.com/t5/Windows-desktop-client/Skype-unable-to-log-in/m-p/2140603
In the meantime I created this: http://community.skype.com/t5/Windows-desktop-client/Skype-unable-to-log-in/m-p/2140603
Tough luck. All my suggestions were taken from Skype's forums.
So there are two explanations to the current state of things:
So there are two explanations to the current state of things:
- You have't followed my suggestions precisely or you missed something;
- You've managed to install some *ware (soft-; mal-; spy-; etc.) that has fucked up your OS.