Need Evidence Report: Cannot connect to server - yesterday ok, today not

[andre0341]

Summary Cannot connect to server - yesterday ok, today not

Detailed Explanation
Hi. Up till yesterday everything worked fine. Today I cannot connect.
I cannot connect from the console (fails after 4 tries), I cannot see the server in the list, not in favorites, nor in the "friends are playing" and I know at least a friend is on.

I've run the WinMTR program as suggested, If I try to resolve
91.216.250.12:27015 or
91.216.250.231:27015 says "unable to resolve hostname".
If I use without port:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| myfastgate.nexxt - 0 | 408 | 408 | 0 | 1 | 39 | 0 |
| 10.2.3.63 - 0 | 408 | 408 | 4 | 11 | 381 | 7 |
| 10.2.9.153 - 0 | 408 | 408 | 4 | 6 | 33 | 5 |
| 10.2.9.170 - 0 | 408 | 408 | 4 | 6 | 47 | 6 |
| 10.2.9.178 - 0 | 408 | 408 | 5 | 6 | 41 | 6 |
| 10.2.8.197 - 0 | 408 | 408 | 5 | 7 | 51 | 9 |
| 10.254.20.98 - 0 | 408 | 408 | 5 | 9 | 64 | 6 |
| 62-101-124-129.fastres.net - 0 | 408 | 408 | 5 | 7 | 53 | 6 |
| 93-63-100-249.ip27.fastwebnet.it - 0 | 408 | 408 | 6 | 8 | 69 | 7 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 82 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


I checked if

• Server is full.
• You are banned.
• You are using a VPN or cloud gaming like Geforce Now.
• You have a 1 letter name or have unusual symbols used by hackers to avoid being reported.
• The server is updating/updated.
• You spammed a bind.
• Your internet connection has issues.

I don't think I'm banned (never cheated, never will), maybe the "unusual symbol in the name", I used the nickname E.]vok3d, now I changed to "andrewTheGreat". Can you help?

 

[andre0341]

still cannot connect. Also, the weirdest thing is that it doesn't find the server in the tab "friends playing". Not even showing up.
And I don't have blacklisted any server.

SOME skial servers are still on the list and joinable. These are the one I see (and can join):
Skial.com | 2Fort | BR
Skial.com | 2Fort | LA
Skial.com | 2Fort+ | LA
Skial.com | Casual | LA 1

Any idea?

 

[Bottiger]

Try plugging your computer directly into your router. Or contact your ISP.

I did traceroute from another fastweb IP and there are no issues.

traceroute to 91.216.250.224 (91.216.250.224) 64 hops max, 76 byte packets
1 10.162.0.221 (10.162.0.221) [AS???] 7.779 ms 1.162 ms 1.158 ms
2 192.168.1.254 (192.168.1.254) [AS???] 2.546 ms 1.355 ms 1.551 ms
3 10.103.123.35 (10.103.123.35) [AS???] 4.603 ms 13.671 ms 2.758 ms
4 10.1.210.162 (10.1.210.162) [AS???] 4.041 ms 2.631 ms 2.23 ms
5 10.1.128.37 (10.1.128.37) [AS???] 3.919 ms 5.29 ms 5.505 ms
6 10.254.20.5 (10.254.20.5) [AS???] 10.519 ms 19.276 ms 9.356 ms
7 93-57-68-98.ip163.fastwebnet.it (93.57.68.98) [AS12874] 3.452 ms 3.365 ms 6.785 ms
8 93-63-100-253.ip27.fastwebnet.it (93.63.100.253) [AS12874] 12.253 ms 12.283 ms 11.526 ms
9 * * *
10 91.216.250.224 (91.216.250.224) [AS208810] 33.535 ms 32.811 ms 32.374 ms

Source address is: 93.42.96.14

Your winmtr shows your isp router 93-63-100-249.ip27.fastwebnet.it not having a connection to our server.

 

[andre0341]

Hi, I did nothing except going to sleep and this morning EVERYTHING WAS FINE.
Have no idea what caused the connection problem yesterday. Today I see ALL the skial servers.
I suppose this thread can be marked as closed/resolved
Thanks