Resolved Issue with donation

Discussion in 'Donations' started by Antamania, Jul 13, 2017.

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  1. Antamania

    Antamania Gaben's Own Aimbot Contributor

    Steam:

    I recently re-donated again. I'm getting "server is full" errors when trying to connect to the server. Don't think I put anything in wrong, but it's entirely possible, would appreciate someone looking into it. Thanks!

    ID:

    [U:1:35387848]
     
  2. Pedro the fabulous

    Pedro the fabulous TF2 Admin Contributor Master Mapper

    Steam:

    Are you using the full IP? Do you get any errors in the console after trying to connect? (There's one telling you that there's no reserved slots left, it's something alot the lines of "[hreservedslots] sorry, there are no reserved slots left"
     
  3. Antamania

    Antamania Gaben's Own Aimbot Contributor

    Steam:

    Yep, using the full IP. Just was getting the "error: server is currently full" after the loading bar almost being completed. I don't know if it was a freak thing or not, just wanted to make sure my ID is in the donation thing correctly.
     
  4. Pedro the fabulous

    Pedro the fabulous TF2 Admin Contributor Master Mapper

    Steam:

    Try using one of the donator perks in-game to check if you're a donator or not, like /glow
     
    • Informative Informative x 1
  5. ly_dee

    ly_dee Epic Skial Regular Contributor

    Sometimes a donator is trying to connect at the same time as you so you'll have to try again a few seconds later.
     
    • Agree Agree x 1
  6. Antamania

    Antamania Gaben's Own Aimbot Contributor

    Steam:

    Just tried, it's saying I'm not a donator.
     
  7. Pedro the fabulous

    Pedro the fabulous TF2 Admin Contributor Master Mapper

    Steam:

    @Bottiger
    Try again in a while, otherwise I don't know more.
     
  8. ly_dee

    ly_dee Epic Skial Regular Contributor

    Then the payment didn't go through or something. As you can see, it didn't update
    [​IMG]
     
  9. Antamania

    Antamania Gaben's Own Aimbot Contributor

    Steam:

    [​IMG]

    Took it out of my bank account too, so I have to assume it went through.
     
    • Friendly Friendly x 1
  10. Bottiger

    Bottiger Administrator

    Steam:

    Your payment info was somehow different from everyone else's. I have updated the backend to recognize the new format and when paypal resends the info, it will be activated.
     
  11. Antamania

    Antamania Gaben's Own Aimbot Contributor

    Steam:

    Do I need to do anything, or should this be automatic?
     
  12. KillerZebra

    KillerZebra Forum Admin Contributor

    Steam:

    We need access to your bank account and the last 9 digits of your social security number
     
    • Funny Funny x 2
    • Useful Useful x 1
  13. Bottiger

    Bottiger Administrator

    Steam:

    It will be automatic.
     
    • Like Like x 1
  14. Bottiger

    Bottiger Administrator

    Steam:

    It has gone through now. Your days only start running from now, but I gave you some extra days.
     
    • Friendly Friendly x 3
  15. Feria

    Feria Mildly Menacing Medic Contributor

    Steam:

    Usually it kicks in right away, but I've tried entering the server again and it's still not working. Been about an hour now.

    http://i.imgur.com/9QZytNI.png
     
    • Friendly Friendly x 3
  16. KillerZebra

    KillerZebra Forum Admin Contributor

    Steam:

    What exactly isn't working and which server? It says you are a donator until Septermber 27th.
     
  17. Jeffy

    Jeffy Mildly Menacing Medic Contributor

    Steam:

    • Friendly Friendly x 1
  18. HM.TF

    HM.TF Mildly Menacing Medic Contributor

    Steam:

    Same problem here.
    [U:1:113287279]
     
    • Friendly Friendly x 1
  19. Green.TF

    Green.TF Unremarkable User

    I also experience the same issues. Donated a few hours ago and didn't receive any perks yet.

    [U:1:64659871]
     
  20. KinCryos

    KinCryos TF2 Admin Contributor Mapper

    Steam:

    any questions or concerns regarding Donations should be directed toward the Donations board for a more prompt response
     
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