Dallas servers offline, host is investigating

[Bottiger]

We received this message from our host there.

All of our equipment except for our core router in Dallas is currently offline. We are currently investigating why this is; it may be a failed PDU or failed switch. We will continue to work to bring everything back up ASAP.

Update:
Server was brought back online in 6 hours. The host said there will be another downtime in the future as they finish replacing the faulty hardware.

 

[Bottiger]

The host said there will need to be another instance of downtime tonight for 10 minutes.

Between midnight and 4am CDT on Friday, May 24, we will be installing replacement hardware and then moving a cable to switch over our router's connection to the main switch at this location, restoring full capacity for customers there. This should result in less than 10 minutes of connectivity loss for services at this location, at a single point in the maintenance window.

 

[Bottiger]

Maintenance appears to be over.