Bottiger

Administrator
As some of you may have heard one of our trade admins, Faron, was trade banned by Valve for over month while people were gloating about it and how untrustworthy Skial admins were.

Just recently he has been unbanned.

We would like to take this opportunity to remind you that Valve is not infallible and not to automatically assume a ban was justified just because it came from Valve. And from this situation we can conclude that mass reporting of an individual user can result in a ban from Valve without much research from their part.

To those of you who kept believing in us, thank you.
 

Sargent¥

Australian Skial God
Contributor
Furthermore, please check to make sure you are reporting the right user should you get scammed. Follow the following process to help us and yourself:
  1. If a trade occurred: Check your trade history, to do this follow the procedure of profile > inventory > view trade history (can be located via the dropdown menu in inventory). Once you've directed yourself to your trade history, find the trade and press the username, it should link you to the person you traded with, right click and click Copy Page URL. Submit a report along with appropriate screenshots of chat and the history you just obtained.
  2. If it was an attempted scam: Chances are if a middleman attempts to scam you under our or any other SR communities' name, it's an impersonator. Take screenshots of the chat and report said information as well as the appropriate user's profile. Do this by clicking their image in the chat window and follow the same procedures above for getting their URL.
  3. Submit reports to us first. We can check whether a scam was done / attempted or not by our middleman by confirming with the middleman who will proceed to present their trade history.
Middleman take time and effort from their personal lives to assist you with safe transactions, please do not let them down by falsely reporting them for something they didn't do. This issue cannot be stressed enough. Thank you.
 
Last edited:

reconnghost

Somewhat Threatening Sniper
i just got unban trade for valve me too i was banned on trade now i can trade again but wtf dit valve patch somethink almost 50% of player are unbann trade lol
 

Jesse _baker 1998

Unremarkable User
i just got unban trade for valve me too i was banned on trade now i can trade again but wtf dit valve patch somethink almost 50% of player are unbann trade lol
It is said that valve has only a few people doing support but gave said by the end of the day most people in the office work support